We are an experienced, relaxed, dog-loving couple who have owned and loved dogs of all shapes and sizes throughout our lives. We have ALWAYS had four legged friends sharing our home.

You will find us in Saltdean, a stone’s throw away from the beautiful South Downs – a great place for exercise, fun & frolics.

As pet owners ourselves we understand just how important it is to find someone to care for your beloved dog who is equally as passionate about your pet as you are! We have never liked the idea of leaving our dogs in an environment where they would miss the interaction, love and comfort they experience here at home.

With this in mind – our mission is to offer a luxury ‘Home from Home’, bespoke service for each guest, where they will be showered with the love and attention they deserve, giving you peace of mind that when you leave your dog with us they will receive the best possible love, care and attention 24/7.

​HOME BOARDING £25.00

​Overnight guests are asked to check-out on their final morning before 10.00am. If you’d like to collect your dog  after 10.00am, we will need to charge you for an additional £20.00 (Day care rate) as we would not be able to offer another guest accommodation on that day. You can collect your dog  any time before 6.00pm (Mon – Fri). If you require further flexibility with your drop off / pick up times please feel free to contact us. 

​We are not open to ‘humans’ on Saturdays  after 10.00am, Sundays or Bank Holidays.

DAY CARE £20.00. (8 hours)

​Day care drop-offs and pick-ups are between the hours of 8.00am – 10.00am and 4.00pm – 6.00pm.  Mon – Fri, however,  we try to be as flexible as possible with all our guests and if there is a certain schedule you are looking to keep to we will try our best to accommodate. 

​We are not open to ‘humans’ on Saturdays  after 10.00am, Sundays or Bank Holidays.

​BATH BEFORE RETURNING HOME £10 per dog

​DOOR TO DOOR TRANSPORT SERVICE. Door to door collection & drop off.

Please contact us to discuss your requirements.

​Additional charges may apply on Bank Holidays, Christmas & New Year. Please feel free to contact us for further information.

​ALL DOGS MUST BE UP TO DATE WITH THEIR VACINATIONS AND FLEA TREATMENTS.

All bookings, either confirmed or pending, are subject to Darling Dogs Home Boarding Terms and Conditions. Your booking and use of our services  constitutes acceptance of our terms and conditions each time you use Our Services.

The Terms and Conditions set out an agreement between ‘you’ the owner and Darling Dogs Home Boarding.

1. Booking Policies and Procedures

1.1. All services are charged at day rate (max 8hrs) £20.00 or overnight rate (max 24hr). £25.00. We politely request payment on or before the first date of the booking please.

1.2. All bank holidays to include Christmas Day, Boxing Day and New Year’s Day are double fees (we are also closed to the public on these days).

1.3. A ‘Meet & Greet’ consultation is required, prior to reservations, FOR ALL NEW CLIENTS.

1.4. All Daycare spaces are paid in advance to secure your pet’s place.

1.5. We do not accept Drop Offs and Pick Ups on Saturday after 10.00am, Sundays or Bank Holidays.

1.6. Day Care – Drop Offs and Pick Ups are between the hours of 8.00am – 10.00am and 4.00pm – 6.00pm Mon – Fri.

1.7. Overnight guests are asked to check-out on their final morning before 10.00am. If you’d like to collect your dog up after 10.00am, we will need to charge you for an additional £20.00 (Day care rate) as we would not be able to offer another guest accommodation on that day. You can collect your dog up any time before 6.00pm.

2. Cancellations

2.1. In the event of Overnight Boarding cancellations that are notified to us 28 days prior to the start of the booking period, all fees less the non-refundable deposit, will be refunded, or held over for subsequent bookings.

2.2. Any Overnight Boarding bookings that are cancelled between 28 days and 48 hours before the start date of the booking, will require 80% payment for services. N/A if Covid-19 related.

2.3. All Overnight Boarding bookings cancelled within 48 hours will be payable in full.

N /A if Covid-19 related.

2.4. All Daycare Bookings require full payment in advance.

2.5. If the pet service provider, cannot provide the service agreed, we will do our best to arrange an alternative, unless in extreme circumstances, where we will endeavour to give 24 hours notice.

3. Aggressive Animals

3.1. The pet service provider will not accept aggressive animals.

3.2. The client agrees to be responsible for all costs (including but not limited to medical care, legal fees, etc) if the client’s pet(s) should bite another animal.

3.3. Client agrees that on booking services for their dog(s) that they have represented that the dog(s) to have not shown aggression or caused harm, or threatening behaviour to any individual and/or any pet(s), and the client agrees to contact the provider as soon as possible if any of these behavioural changes presents itself or if it has the potential to cause harm to any individual or pet(s).

3.4. We will not board unruly or untrained dogs.

3.5. If the client’s dog(s) whilst being boarded shows aggressive tendencies towards the pet service provider or their family, or should its behaviour become unacceptable or a nuisance beyond reasonable acceptance, the client agrees that he / she be placed either with the emergency contact or in a boarding kennel, until the client returns, and this will be subject to a transfer charge.

4. Unforeseen Purchases

4.1. In the event that additional items need to be purchased in the absence of the client – i.e. pet food, litter or other necessary items that contribute to the health and wellbeing of your pet, the pet service provider will purchase these, retain a receipt and the pet owner is responsible for reimbursement of these items on their return.

5. Updates

5.1. Please inform us of any changes regarding your contact numbers, your pet’s care needs, your emergency contact details and other pertinent information.

6. Privacy Policy

6.1. All of your information will be kept private and confidential.

6.2. Your pet service provider highly respects our clients’ entrusting us with the care of their pets.

6.3. All of our records will be stored in compliance with the Data Protection Act 1998.

7. Insurance

7.1. The pet service provider has valid public liability insurance, for the peace of mind of its clients.

7.2. We recommend that you purchase your own separate pet insurance.

8. Medications, Vaccinations and Immunisations

8.1. The pet service provider will follow instructions to administer medications as directed but cannot be held responsible for complications that arise as a result.

8.2. Under no circumstances will the pet service provider board any pet that has any form of active contagious illness.

8.3. We require a copy of a valid vaccination certificate.

8.4. If the pet service provider is bitten or exposed to any disease or ailment received from the clients pet(s) which has not been properly or currently vaccinated, the client will be responsible for all costs and damages that may be incurred as a result.

8.5. The pet service provider requires dogs to be on a flea and worm treatment plan.

8.6. The pet service does insist on the Kennel Cough vaccination.

9. Collars/Leads

9.1. Please provide secure collars with appropriate tags for all visits.

9.2. We recommend extendable leads are not used due to health and safety.

10. Changes to return date

10.1. The pet service provider carefully schedules our time to serve you and our other clients, therefore, there are no refunds or credits for early returns or last minute changes to pet care.

10.2. In the event that the client is delayed on return, they must inform the pet service provider immediately, so as the pet service provider can arrange continued cover.

11. Payment

11.1. The pet service provider accepts cash / bank transfer.

11.3. A 20% deposit of the total sum due is payable to the pet service provider at the time of booking for all Overnight Boarding bookings.

11.4. The remaining balance is due prior to the booking.

11.5. Where services are required long term, the client may make payment on a monthly basis.

11.6. Where payment is not received in accordance with these terms and conditions of business, the company reserves the right not to proceed with any previously agreed arrangements, and a cancellation fee will be payable.

12. Liability

12.1. The pet service provider shall not be liable to the client or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of it’s obligations in relation to the services, if the delay or failure was due to any cause beyond the pet service provider’s reasonable control.

I, the owner have read, understood and agree to the policies and guidelines of the pet provider. All policies and guidelines are subject to change at the discretion of Darling Dogs Home Boarding.

Darling Dogs Home Dog Boarding, Cissbury Crescent, Saltdean, BN2 8RH